Frequently Asked Questions – Baby Sensory Sutton Area
Baby Sensory – the class will be 55 minutes long. Classes will be a different theme every week.
- How will we keep the equipment clean?
You will be provided with clean equipment to use for the duration of the class. This will include everything you need for all the activities. The equipment will have been sanitised before the session. At the end of the session we will sanitise all equipment before it is used again.
We have extended our time between classes to allow 30-40 minutes so that we can also sanitise all mats and equipment before and after each class
- What happens when I arrive and what can I bring with me?
Due to the cleaning procedures we ask that you do not arrive earlier than 5 minutes before the start of your class. On arrival you will be shown where you can leave your shoes/bags. Please only bring essential items with you to the class. Please only bring buggies/car seats if necessary.
We encourage you to bring your own hand sanitiser and to regularly sanitise your hands.
- Can I bring siblings/ extra people with me?
Baby Sensory – we are unable to have older siblings attending class. You are welcome to bring an extra adult.
- What happens if we go into a local or national lockdown?
If we are unable to run the venue-based classes for circumstances out of our control we will run your affected sessions online via zoom. Unfortunately, we are unable to offer a refund as the online session will be in place of the venue-based class.
- What if I am feeling unwell?
Please DO NOT come to classes if you or your baby have any infectious disease.
- What happens if I cannot attend my class?
If you know in advance that you will miss a session, please let us know and we will do our best to offer you a catch-up session (subject to availability) at a class in one of our other venues. The catch-up session must take place in the same term that you missed the class – we cannot roll catch up sessions over to future terms. Alternatively, you are welcome to gift your place to a friend with a baby of a similar age. Please let us know the name of the adult and child who will be attending your normal class in your place.
- What else do I need to know?
By attending the class, you give us permission to pass your details to NHS track and trace if necessary. Please make sure your mobile number is up to date on our system.
Once you have booked if any of this information changes, we will update you accordingly.