Bookings can be made from the home page, by booking onto a class or special event you are agreeing to our terms and conditions. Please also note the following: 

Availability

You can join a class at any time if there is a place available.

Please add yourself to the waiting list if a class is fully booked, as spaces do become available. You can also book onto an alternative venue simultaneously whilst waiting for a space in your preferred class to become available.

Bookings

Payment is made by credit or debit card at the time of booking.

Bookings are non-transferable, in most cases but Baby Sensory may be able to move your booking to another venue/day within our area if there is availability.

Regretfully, we are unable to carry missed sessions over to the next week or term. We are unable to offer concessions for missed sessions or holidays. 

You are welcome to give your place to a friend if you are unable to attend your class. Please provide us with the details of who will be attending in your place including their name, baby’s name, date of birth and a contact number.

Current customers will have the opportunity for priority booking onto the next term, prior to the release of availability online. Please be prompt with re-booking upon receiving your re-enrolment email. Please note that all bookings are on a first come, first served basis so please re-book your place in good time to avoid disappointment.

Older children are unfortunately unable to attend our classes, our classes are designed specifically for babies from the age of birth to 13 months only.

Bookings cancelled less than 7 days prior to commencing will incur an administration fee of £8.50 (1 class fee). Regretfully, we are unable to refund the class fee once the booking has begun.

If your Class Leader is unable to run your class because of illness etc. Baby Sensory will try and substitute an alternative Class Leader. If this isn’t possible you will be notified by text or telephone call that the class has been cancelled. Baby Sensory will offer a ‘catch up’ class or credit session to your account. If this isn’t possible you will receive a refund.

In certain exceptional circumstances, Baby Sensory may be prevented from running classes due to situations beyond their control. These may include floods or treacherous driving conditions (for example snow or ice) which would pose a risk to our Class Leaders and parents/babies if they ventured onto the roads. In these circumstances Baby Sensory will post a warning on their Facebook page (Baby Sensory Peterborough) and text or phone parents to inform them of cancellation. Baby Sensory will endeavour to credit classes to replace cancelled sessions at the end of the term. However, due to the exceptional nature of the circumstances Baby Sensory reserves the right not to refund cancelled classes if ‘catch up’ classes are unavailable.

Twins – Each baby will require a space in the class and this option can be selected at booking.

Once you reserve a place in class, you will receive a confirmation email detailing the term dates and the address of your venue. Baby Sensory advise you to keep a copy of the email or make a note of the details, as they are not responsible for missed sessions or the wrong venue.

Pricing

Currently running at Marholm Village Hall & Cardea Sports Pavillion

1 hour classes

£8.50 per session, booked termly in block bookings

If you join the term part way through you will only pay for the number of remaining sessions

If you have any other questions regarding your booking, please email us on peterborough@babysensory.co.uk