North Norfolk Baby Sensory Ltd Terms and Conditions
A booking consists of a block of 10 weekly sessions costing £70.00 or 5 weekly sessions costing £40.00. This is payable when the booking is made.
TWIN DISCOUNT: I offer a twin discount for 2 parents/adults per 2 children. The first baby is charged at full price and the second baby is charged at half price. Please contact me via email to arrange a twin booking.
A three week trial at the cost of £15 is available to all new customers.
Parties are charged at £100 for a 40 minute Sensory Only party and £185 for Sensory and Exploratory Play for the duration of your party (maximum of 2 hours). This does not include venue hire. A non-refundable deposit of £50 is required to secure your booking. For more information please contact me via email.
Your place will only be secured once full payment has been received and you have confirmation of this from North Norfolk Baby Sensory. We are currently unable to accept deposits to secure a placement. Special events will be posted on our website and on Facebook. Please see separate information regarding this. Non Baby Sensory Members are more than welcome to attend our special events subject to availability.
Discounts and Special Circumstances: This is only possible in exceptional circumstances and at our discretion, e.g. where an attending adult may be relocating or in the late stages of pregnancy.
Refunds and missed classes
We are unable to refund monies for missed classes, however, if you are unable to attend a class you are welcome to offer your space to a friend (non Baby Sensory members welcome). Alternatively, it may be possible for you to come along to another venue that same week subject to availability.
If you have a pre-booked holiday or appointment which means you will miss a session we will gladly add another week to the end of your booking. PLEASE NOTE this is for pre-booked holidays or appointments only. We do not offer an extra sessions in the event of illness.
Change/Cancellation of venue and class times
In the event changes occur to your class or venue, every effort will be made to communicate the changes to you as early as possible.
If we have to cancel a class; the payment for this class is either transferrable to your next block booking or a refund can be made.
In unforeseen circumstances it may be necessary for us to cancel a venue indefinitely, sometimes at short notice. In the event we cancel a venue, we will attempt to firstly offer you a place at another venue. If this cannot be offered or the venue or time is inconvenient to you a refund will be given for remaining weeks owed.
If you have any queries that aren’t covered in the information please email email@example.com