You can join a class at any time in the term if there is a place available.

Bookings are non-transferrable in most cases but Baby Sensory may be able to split your booking across two venues if spaces become available.

Regretfully Baby Sensory is unable to offer concessions for sickness or holidays but you are welcome to give your place to a friend if you know you will be away one week. Please contact our office to inform us of a change in person attending including their name, baby's name, date of birth and a contact number.

If you have a prior hospital or doctors appointment and are unable to make your usual session we may be able to fit you into another class that week in an alternative venue. Please contact the office to inquire.

You are usually able to move to another venue when the term comes to an end. Once you have a place in a class you will be informed when Baby Sensory start taking bookings for the next term.

Baby Sensory classes are for babies up to 13 months of age. Regretfully we cannot accommodate older children within the class.

Regretfully you are unable to carry missed sessions over to the new term.

Please note cancellations made within 2 weeks of the starting date will incur an administration charge of £10.00. Regretfully we are unable to refund class fees once the term has begun.

If your class leader is unable to run your class because of illness etc Baby Sensory will try and substitute an alternative class leader. If this isn't possible you will be notified of cancellation by text or phone call. Baby Sensory will endeavour to run a 'catch up' class at the end of the term to replace your session. If this isn't possible you will receive a full refund.

In certain exceptional circumstances Baby Sensory may be prevented from running classes due to situations beyond their control. These may include floods or treacherous driving conditions (snow or ice) which would pose a risk to our class leaders and parents if they ventured onto the roads. On these occasions Baby Sensory would endeavour to offer a 'catch up' class at the end of the term but if this wasn't possible Baby Sensory reserves the right not to refund due to the exceptional nature of the circumstances.

Twins. We offer a discount for twins. Please inquire at the office for terms and conditions.

When you have reserved a place in your class you will receive an acknowledgement email which includes the venue, term dates and the class fee. Payment of the class fee is due at time of booking. If your payment hasn't be received within 5 days of your booking your place will be cancelled.